How to define communication preferences...

The great thing about HandyBeaver.com is that we have taken the extra time to incorporate communication preferences into our site. As always, your contact information is only accessible to service providers. But you may have a preference as to how service providers contact you.

There are two different methods to updating your communication preferences. The first is defined at the project level. Whenever you post a new project you have the opportunity to select one or more preferred methods of contact, which are currently Home Phone, Work Phone, Cell Phone, Email, and PMB. When you define these preferred methods of contact, these preferences only apply to that particular project. For example, you can select cell phone, work phone, and home phone for a larger scale project and select only email for a smaller scale project. The preferences you define for each project are independent. These preferred methods of contact can be updated via the procedure as outlined below.

Changing your preferred methods of contact for an open\closed project.

1.) From your Buyer Project View, click on on the Communications menu option. This option is amongst several others located at the top of the page on the Buyer Action Panel.

2.) You should now see all five of the aforementioned methods of contact. Simply check those that you wish to enable and uncheck those that you wish to disable. Click on the blue Update button to save your changes.

NOTE: We encourage buyers and service providers alike to utilize our PMB (Private Message Board) to the fullest extent since PMB messages are archived for future reference. In addition, we can only provide dispute resolution assistance for Gold projects which have a reasonable PMB history.

The second method consists of global preferences which affects all of your projects. Global preferences include the ability to specify as to whether or not you would like to receive an email notification every time you receive a new bid on any one of your open projects. You can also setup an auto-reply email message which is automatically sent to service providers upon placing a bid on your project. This is a great feature as you can provide service providers with special instructions or specify the best time of day to reach you.

Specifying global preferences.

1.) Login to you account management area.

2.) Access the Preferences panel by clicking on the Preferences button from the account navigation menu.

3.) Click on the "For Buyers" link.

4.) Now you can specify your global preferences as necessary. When finished, simply click on the blue Update button located at the bottom of the page.